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Mind Your Manners: Managing Business Cultures in the New Global Europe
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Review
A very clever management book.―John CleeseWe do need to increase our understanding of each other's cultures - fast. So buy this book and keep it in your briefcase.―Gay Haskins, Director General, European Forum for Management Development
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From the Publisher
Praised by Business Week as "one of the best business books of the year" and named a Financial Times Business Book of the Year as well, Mind Your Manners has become a 50,000-copy best-selling classic for managers who must succeed working across cultures in Europe. This fully expanded and updated edition now reflects the additional 12 countries likely to be admitted to the European Union—from Turkey to Estonia— previewing what then will become the largest Trading Bloc in the world. With business practice profiles of all 30 countries of Europe, Mind Your Manners examines the fundamental differences between organizational cultures and through interviews with working managers offers an insider’s view of the behaviors, values, and beliefs that affect working relationships between peers, bosses, direct reports, and business colleagues.
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Product details
Paperback: 228 pages
Publisher: Nicholas Brealey; 3 edition (January 23, 2003)
Language: English
ISBN-10: 1857883144
ISBN-13: 978-1857883145
Product Dimensions:
6 x 0.8 x 9.2 inches
Shipping Weight: 1 pounds (View shipping rates and policies)
Average Customer Review:
3.3 out of 5 stars
3 customer reviews
Amazon Best Sellers Rank:
#2,367,863 in Books (See Top 100 in Books)
John Mole isn't one of those authors who pretend to have lived what he writes about. He truly has the insight and has understood the way each culture works in Europe. If you have a hard time understanding why an Italian will act the way he does in business, or wondering why being late 5 minutes at what you thought wasn't such an important meeting was so shocking to a German, this is the book to read. Even though Mole goes into depth about the reasons behind the way the different cultures think, the details aren't gruesome and keeps the reader entertained. It seriously made me understand in some cases why my fellow international colleagues react the way they do. And I've corrected my manners to flow on a more 'neutral' basis to accomodate them in business as well....and it works!
I bought this book hoping to gain insight into the minds and customs of my foreign business associates. I was sadly disappointed. As a European who has lived in Italy my entire life, I can say with 100% certainty that all of the information and advice in this book draws on age old stereotypes. For example, the lazy Southern Europeans, the cold Scandinavians, the pub hopping British and the industrial Germans.This book will not help anyone improve relations with Europeans. It will only enforce false stereotypes and foster misunderstandings of other cultures.
This is a very useful resource. It is a little dated, but it covers the more familiar European countries, as well as the Japanese and Americans in Europe. One of the reasons it is so useful is that it gives a socio-politico-economic snapshot of the country.
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